文章通过对利用杭州市图书馆少儿部的学龄前儿童及其家长的问卷调查和观察,少儿图书馆应加强学龄前儿童用户针对性服务,改善阅读环境,加强阅读指导,促进儿童间及家长间的交流和沟通,建立科学的阅读推广和服务效果评价量表和体系。 Through questionnaire survey and observation on preschool children and their parents who use children’s department of Hangzhou Library, children’s library should strengthen the targeted service to preschool children’s users, improve the reading environment, strengthen reading guidance, and promote children’s and parents’ Exchange and communication, establish a scientific reading promotion and service evaluation scale and system.