共情指的是一种能设身处地体验他人处境,从而可以感知和理解他人情感的能力。在现代社会也是一种重要的社交技能。随着社会的发展,人们对医疗服务的质量越来越重视,需切身体会患者的感受在医疗服务中也更加重要,因此共情是一种可以促进医患关系和谐的纽带,文章简述了共情和共情服务的内容,以及共情服务与医院护理质量的关系。 Empathy refers to the ability to empathize with others to feel and understand the feelings of others. In modern society is also an important social skills. With the development of society, people pay more and more attention to the quality of medical services. To experience the patients’ feelings more importantly in medical services, empathy is a kind of link that can promote the harmonious relationship between doctors and patients. Empathy and empathy services, as well as empathy services and the quality of hospital care.