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随着入住颐养院的老年群体结构的变化,社会及老年人对生活质量的关注,都对养老服务行业提出了更高的要求。而颐养院思想政治工作更是关系到其服务质量。在颐养院思想政治工作过程中,老人是颐养院服务的主体,让老人生活幸福,是颐养院工作的根本。没有优秀的员工就没有优质的服务。在颐养院思想政治工作中,“共情”艺术能有效帮助政工干部实现与员工和老人的沟通,并提出思想政治工作者要学会理解,学会体验,以满足员工、老人与思想政治工作者的的心灵
With the changes in the structure of the elderly living in the nursing home, and the concern of the society and the elderly about the quality of life, higher requirements have been put on the aged care industry. The maintenance of ideological and political work is more related to the quality of their services. In the process of the ideological and political work in the nursing home, the elderly are the mainstay of the service of the nursing home and make the elderly live a happy life, which is the foundation of the work of the nursing home. There is no good service without excellent staff. In the ideological and political work of the nursing home, the “empathy” art can effectively help the political cadres to realize the communication with the staff and the elderly, and put forward that the ideological and political workers should learn to understand and learn to meet the staff, the elderly and ideological and political work The soul of the person