自去年开设《服务大比拼》栏目以来,本报记者通过到销售网点实地走访,以与用户及经销商接触等方式,对主要卡、客车企业的售后服务质量进行了多方位调查。调查范围涉及:销售人员服务水平及销售网点布置、企业网站、企业服务邮箱等信息反馈平台、宣传彩页设计等。根据企业服务水平不同评为不同星 Since last year opened the “service competition” column, this reporter visited the sales outlets through the field, with the user and dealer contacts, etc., on the main card, bus company after-sales service quality conducted a multi-directional survey. Survey covers: sales staff service level and sales network layout, corporate website, business services, e-mail and other information feedback platform, publicity color page design. According to the different levels of business ratings as a different star