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CMM中SQA评审项只有通过和不通过两种选择,且不同子项权重相同,很难服务于标杆管理.因此,提出了基于模糊评价集的SQA评审改进模型,通过专家打分和综合评判,让评审结果更加客观.通过将改进模型应用于ERP实施过程,说明其可操作性,且能有效地提高ERP实施的质量.
It is difficult to serve the benchmarking management of SQA assessment items in CMM with and without two options and the same weights of different sub-items.Therefore, an improved SQA assessment model based on fuzzy evaluation set is proposed, through expert scoring and comprehensive evaluation, The result of the assessment is more objective.Through the application of the improved model to the ERP implementation process, it shows its operability and can effectively improve the quality of ERP implementation.