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文章从管理职能与服务意识碰撞的外在表现切入,详细地分析了管理职能与服务意识碰撞的根源,进而对解决这种碰撞进行了理论思考。
From the external manifestation of the collision between management functions and service consciousness, the article analyzes the root causes of collision between management functions and service consciousness in detail, and then makes a theoretical reflection on how to solve the collision.