论文部分内容阅读
用电报装是与人们生活息息相关的事情,传统及现有的业务扩充报装工作模式体现出较大的不足之处,烦琐的手续、低下的效率给人们生活带来了极大的不便。目前的业扩工程仍然采用手工填写、人工传递的传统方式,整个工程流程长,涉及人员多,容易出错。从客户服务的业务扩充回访中反映出报装接电时限长、手续烦琐问题突出,业务扩充服务效率的提升势在必行。
The use of telegram equipment is closely related to people’s lives. The traditional and existing business expansion report installation work mode shows a great deal of deficiencies. The cumbersome procedures and low efficiency have brought great inconvenience to people’s lives. The current industry expansion project still adopts the traditional method of manual filling and manual transmission. The entire engineering process is long, involves many personnel, and is prone to errors. The revisiting of business services from customers has reflected the problem of long time limits for the installation of electrical appliances and the tedious procedures, and it is imperative to increase the efficiency of business expansion services.