“随着城市公共自行车交通服务系统的发展,迫切需要有标准可依,以达到服务质量目标化、服务方法规范化和服务过程程序化,促进这个新兴的交通体系为广大市民提供更优质的服务。”城市交通是市民生活、工作的重要组成部分,随着城市化进程的发展,人口增加、城市地域扩大,交通拥堵和带来的环境问题是目前迫切需要解决的民生问题。城市公共自行车是目前城市交通“可持续发展”和“绿色交通”中产生的新举措,其绿色环保、节能降耗、灵活便捷等优点,受到了广大市民的高度认可。近年来,在巴黎、阿姆斯特丹、哥本哈根、伦敦等一些发达国家的城市纷纷建立了城市公共自行车交通服务系统。国内 “With the development of urban public bicycle transport service system, there is an urgent need to have a standard to meet in order to achieve the goal of service quality, standardization of service methods and procedures of service process, to promote this emerging transport system to provide better service to the general public . ”Urban transport is an important part of people’s lives and work. With the development of urbanization, increasing population, expanding urban areas, traffic jams and environmental problems are the most urgent livelihood issues to be solved.“ Urban public bicycle is a new measure in urban transportation ”sustainable development “ and ”green transportation ", and its public recognition of its advantages such as environmental protection, energy saving, flexible and convenient. In recent years, cities such as Paris, Amsterdam, Copenhagen, London and some other developed countries have set up urban public bicycle transportation service system. domestic