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依据政府突发事件管理工作重点的不同,应把突发事件管理分为储备、预警、控制和恢复四大阶段。以往在管理实践中大家都不约而同地重视怎样处置突发事件,而忽视储备阶段对整个危机管理的关键性作用。今后,突发事件的政府危机管理应该重心前移,重视突发事件前的储备工作,并要完善法律法规储备、决策系统储备、处置预案储备、专业人才储备、自救知识储备、风险心理储备等多方面的事先管理工作。
According to the different priorities of government emergency management, emergency management should be divided into four stages: reserve, early warning, control and recovery. In the past, in the practice of management, everyone unanimously emphasized how to deal with unexpected incidents, while ignoring the crucial role of the reserve phase in crisis management as a whole. In the future, the crisis management of government emergencies should shift its focus and focus on pre-emergency reserve work, and improve laws and regulations reserve, decision system reserve, disposal plan reserve, professional reserve, self-help knowledge reserve and risk psychology reserve Many aspects of prior management.