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公民参与是公共服务发展的必然归宿,公民参与能力的高低对公共服务的最终效果影响重大。公民对公共事务的参与,既是现代民主精神的体现,更是公民选择权利的重要表现,即有利于保障公民的基本权利,又可以真正满足公民的公共需求,还可以消除公共部门服务能力不足,机制不健全等弊端,促进公民有序地参与公共事务。目前,我国公民参与公共事务体系建设仍然存在着很多制约因素和问题,影响其发展。公共服务创新就是促进公共部门与公民合作互动的良性循环,要实现公共服务创新,必须转变以政府为中心的一元化思维方式,充分肯定公民在公共服务创新中的角色,发挥公民参与的作用,把公民参与作为实现公共服务创新的终极之路。
Citizen participation is the inevitable destination for the development of public services. The level of citizen participation has a significant impact on the ultimate effectiveness of public services. Citizens ’participation in public affairs is not only an expression of modern democratic spirit but also an important manifestation of the right of citizens to choose, that is, it is conducive to safeguarding the basic rights of citizens and can truly meet citizens’ public needs. It can also eliminate the insufficiency of public service capabilities, Mechanism is not perfect and other defects, and promote citizens to participate in public affairs in an orderly manner. At present, there are still many constraints and problems that our citizens have in participating in the construction of public affairs system, which affects their development. Public service innovation is a virtuous cycle of promoting the cooperation and interaction between the public sector and citizens. To achieve public service innovation, we must transform the centralized government-centered way of thinking, fully affirm the role of citizens in public service innovation, and give full play to the role of citizens in participating in public service innovation. Citizen Participation as the Ultimate Way to Innovate Public Service.