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整个竞争情报运作过程可以分为情报获得、情报筛选及分类、情报分析、情报深度挖掘、未来形势预判和决定应对策略几个主要部分。对于从事商业情报工作的人来说,整个竞争情报运作过程可以分为情报获得、情报筛选及分类、情报分析、情报深度挖掘、未来形势预判和决定应对策略这几个主要部分(见图1)。每一个部分可能要运用到不同的方法与技能,同一种知识技能也可以应用在不同阶段,务求将情报精确化和利用率最大化,为自身企业实现盈利增长作出贡献。一、情报获得
The entire process of competitive intelligence operations can be divided into intelligence acquisition, intelligence screening and classification, intelligence analysis, information mining, the future situation prediction and decision strategies to deal with several major parts. For those engaged in business intelligence work, the entire process of competitive intelligence operations can be divided into intelligence acquisition, intelligence screening and classification, intelligence analysis, information mining, the future situation prediction and decision-making strategies of these major parts (see Figure 1 ). Each part may be applied to different methods and skills, the same knowledge and skills can also be applied at different stages, in order to maximize the accuracy of information and utilization, to contribute to their own business to achieve profit growth. First, intelligence is obtained