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针对危机管理正日益成为企业必须面对和谨慎处理的重要问题,以及不甚完善的危机管理理论,使得企业在面对危机时处理不当而导致巨大损失这一状况,从情报的角度分析危机管理,将竞争情报的概念引入企业的危机管理系统中,以实例说明在企业危机管理中引入竞争情报方法的重要性和紧迫性,并将竞争情报方法技术应用于危机管理各个阶段,有效地协助企业管理危机。
Crisis management is increasingly becoming an important issue that enterprises must face and handle with caution, as well as the imperfect theory of crisis management, which enables enterprises to deal with the tremendous losses caused by improper handling in crisis and to analyze crisis management from an intelligence perspective Introduces the concept of competitive intelligence into the crisis management system of an enterprise to illustrate the importance and urgency of introducing competitive intelligence methods in the crisis management of enterprises and applies the competitive intelligence method technology to all stages of crisis management so as to effectively assist enterprises Manage the crisis.