连锁就是复制。复制什么呢,复制文化、复制制度、复制标准、复制人才、复制体系,最重要也最难的就是做好标准化管理。因为上述五样东西只有有了标准才好复制,才能做到零缺陷复制,才能做好真正的连锁。那么,如何做好连锁企业的标准化管理呢?做好连锁企业的标准化管理分为三个方面:一是建立标准,二是训练标准,三是执行标准。 Chain is a copy. What is copying, copying culture, copying system, copying standards, copying talent, copying system, the most important and most difficult is to do a good job of standardized management. Because the above five things only have a standard copy, in order to achieve zero defect copy in order to make a real chain. So, how to do a good job in the chain of standardized management? To do a good job in the standardization of chain management is divided into three areas: First, the establishment of standards, and second, training standards, the third is the implementation of standards.