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贵州省遵义市国家税务局把畅通纳税人诉求渠道和及时响应纳税人诉求作为优化纳税服务工作的抓手,最大程度保障了纳税人权益,优化了发展环境。一、注重内化于心,以先进的服务理念适应诉求开展解放思想大讨论,重新诠释服务。从2013年1月份开始,先后在市县两级班子、中层干部和一般职工中开展了以“畅通纳税人诉求、维护纳税人权益”为主题的大讨论,提高了广大干部职工的思想
Zunyi City, Guizhou Province, the State Administration of Taxation to smooth the taxpayer appeal channels and timely response to the demands of taxpayers as the starting point to optimize tax services, to maximize the protection of taxpayers rights and optimize the development environment. First, pay attention to internalization, with advanced service concept to adapt to the demands of emancipating the mind to discuss, reinterpret service. From January 2013 onwards, a series of discussions have been held on the theme of “smoothing the demands of taxpayers and safeguarding the rights and interests of taxpayers” among the city and county teams, middle-level cadres and general employees, and raised the thinking of cadres and workers