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为了使北京大学第三医院使用的门禁系统能够安全地发挥作用,延长设备的使用寿命、降低紧急服务次数、降低维修次数、有效控制成本。方法:成立品管圈活动小组,针对工作中存在的问题,运用PDCA循环方法、选定活动主题,进行把握现状、设定目标、原因解析、对策拟定与实施、改善后数据调查。结果:通过圈员参与该活动,使门禁故障次数由改善前的44次/月,下降至改善后的20次/月。结论:开展品管圈活动对降低医院门禁故障率,确保门禁能够安全地发挥作用效果显著,同时提高了参与员工发现问题、分析问题、解决问题的能力,标准化了安装巡视维护流程,且提高了员工主动参与管理的意识。
In order to make the access control system used by Peking University Third Hospital safe to play a role, extend the service life of equipment, reduce the number of emergency services, reduce maintenance times, and effectively control costs. Methods: The QC circle activity group was set up. According to the problems existing in the work, PDCA circulation method was used to select the theme of the activity, to grasp the status quo, set goals, analyze the causes, elaborate and implement the countermeasures and improve the data investigation. Results: Through the involvement of circle members in the event, the number of access control failures decreased from 44 / month before improvement to 20 / month after improvement. CONCLUSION: The quality control circle activities are effective in reducing the failure rate of access control in hospitals and ensuring the safe operation of access control. In the meantime, the capability of participating staff to detect problems, analyze problems and solve problems is improved, and the maintenance process of installation inspection is standardized and improved Employees take the initiative to participate in the management of awareness.