随着社会经济的持续发展,现代金融活动与社会居民的日常生活联系越来越紧密,金融服务的专业性越来越强,金融服务的要求越来越高,金融消费者的参与程度更加深入,同时金融消费者权益保护问题日益突出。本文通过调查问卷,透视反映了本辖区金融消费者权益保护工作的瓶颈问题,结合实际提出了具体政策建议。 With the sustainable development of society and economy, the modern financial activities are more and more closely linked with the daily life of social residents, the professionalism of financial services is more and more strong, the demand for financial services is getting higher and higher, and the participation of financial consumers is even deeper At the same time, the protection of rights and interests of financial consumers has become increasingly prominent. This paper, through questionnaires and perspectives, reflects the bottleneck problem of protecting the rights and interests of financial consumers in the area of ​​jurisdiction, and puts forward specific policy recommendations in light of the actual situation.