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危机事件应对是图书馆的基本职责。危机事件应对策略研究对图书馆建立危机管理应对机制具有一定的现实意义。危机事件的应对过程实质上是相关信息的互动过程,文章在阐明此观点的基础上对图书馆危机事件应对中的信息来源、决策方式及执行特点进行了探讨。
Crisis response is the library’s basic responsibility. Research on coping strategies of crisis events has certain practical significance for the library to establish a crisis management coping mechanism. The response process of crisis events is essentially the interactive process of related information. On the basis of clarifying this viewpoint, the article explores the sources of information, decision-making methods and execution characteristics of library response to crisis events.