一、经商是为人类社会服务,获得利润是当然之报酬。二、不要死盯顾客,不要纠缠顾客。三、注意门面的大小,不如注意环境的良否;注意环境的良否,又不如注意商品的良否。四、货架漂亮,买卖未必兴隆。小店虽然杂乱,只要顾客感到方便,未偿没有好生意。五、应将顾客视为亲友！能否获得他们的同情,决定商店的兴衰。六、销售前的奉承,不如销售后的服务,这样才能获得永久的顾客。七、顾客的批评应视为神圣的语言,均应乐于接受。 First, business is to serve the human society, and it is natural reward to obtain profits. Second, do not stare at customers, do not entangled customers. Third, pay attention to the size of the facade, it is better to pay attention to the good or bad of the environment; pay attention to whether the environment is good or bad, it is better to pay attention to the good or bad. Fourth, the shelves are beautiful and the sale may not be prosperous. Although the shop is cluttered, as long as customers feel convenient, there is no good business. Fifth, customers should be treated as friends and relatives! Whether they can get their sympathy or not, determine the rise and fall of the store. 6. Flattering before sales is not as good as after-sales service, so as to obtain permanent customers. 7. The customer’s criticism should be regarded as a sacred language and all should be willing to accept it.