随着人民生活水平的提高,手机用户的增多也带来了一些问题,如垃圾短信泛滥和“一声响骚扰”等问题尤为突出。对此,有关部门提出利用手机实名制来解决此类问题,由此也引出了隐私权、通信自由权等公民权利方面的冲突。为解决这一冲突,必须完善相关法律法规确保公民权利不受侵害。 With the improvement of people’s living standard, the increase of mobile phone users has also brought some problems, such as the proliferation of spam messages and the loud harassment. In this regard, the relevant departments proposed the use of mobile phone real-name system to solve such problems, which also led to privacy, freedom of communication and other civil rights conflicts. To solve this conflict, relevant laws and regulations must be perfected to ensure that civil rights are not infringed upon.