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编辑同志:一个月前,我以980元的价格,从一家超市购买了一款吸尘器,使用时常常出现各种故障。我曾根据包装盒上留下的联系电话,要求生产厂家予以更换,但却发现该电话是空号,甚至网上也无法查找到生产厂家的相关信息。无奈之下,我只好要求超市提供。可超市总以种种理由推托,后来干脆置之不理。致使我一直无法维权。请问:我能否以此要求超市赔偿损失?读者姚笑雪姚笑雪读者:你有权要求超市退回980元购买费用,并给予三倍即2 940元的赔偿。一方面,超市侵犯了你的知
Editor’s Comrade: A month ago, I bought a vacuum cleaner from a supermarket at a price of 980 yuan. According to the contact number left on the box, I asked the manufacturer to replace it, but found that the phone number is empty, and even online can not find the manufacturer’s information. In desperation, I had to ask the supermarket to provide. The supermarket can always dodge for various reasons, and later simply ignored. Cause I have been unable to safeguard their rights. I ask: Can I claim damages from the supermarket? Readers Yao Xiaoxue Yao Xiaoxue Readers: You have the right to ask the supermarket to refund 980 yuan purchase costs, and give three times that is, 2 940 yuan in compensation. On the one hand, the supermarket violated your knowledge