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随着经济的发展,电力的覆盖愈加广泛,为了满足人们对电的需求,降低电费缴纳的困难,电费代收网点随之发展。目前,许多代收网点由于其规模大、覆盖广,为诸多客户带来了便利,不仅如此其还拓展了电费代收之外的相关业务,使代收网点在电力工作中发挥了巨大的作用。本文对发挥社会化代收网点作用进行了相关的讨论和分析,列举了提升服务水平的各项方法。
With economic development, the coverage of electricity is more extensive. In order to meet people’s demand for electricity and reduce the difficulty of paying electricity bills, the electricity collection outlets will develop. At present, because of its large scale and wide coverage, many collection sites have brought convenience to many customers. Not only that, they have expanded their business beyond the collection of electricity bills, making the collection network a great part of the power work . This article discusses and analyzes the role of social service collection outlets, and lists various ways to improve service standards.