“非正式组织”是指人们在共同的劳动过程中,由共同的感情形成的联结。商业企业由于受季节、购买力和消费、时间等因素的影响,顾客时多时少,时无时有,给职工提供了相互接触的条件和机会。其“非正式组织”比工业企业更为活跃。 “Informal organization” refers to the connection formed by common feelings in the common labor process. Due to factors such as seasonality, purchasing power, consumption, and time, commercial enterprises have a large number of customers and they are not available from time to time, providing workers with conditions and opportunities for mutual contact. Its “informal organization” is more active than industrial enterprises.