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目的探讨运用品管理论和方法减少输血病案书写缺陷的效果。方法某院成立质量控制小组,按照活动程序,将抽查的858份出院患者的输血病案质量设为基线组,将存在质量缺陷的病案数据进行统计分析,通过品管圈手法制定措施进行干预,对比干预前后输血病案质量。结果干预后输血病案书写质量有明显改善,缺陷率从37.88%降为10.05%。结论将品管圈理论和方法应用于输血病案管理,可优化管理流程,有效提高管理人员解决问题的能力,对提高输血病案质量,减少书写缺陷具有重要意义。
Objective To explore the application of quality control theory and methods to reduce the writing defects of transfusion cases. Methods A quality control team was set up in a hospital. According to the activity procedure, the quality of blood transfusion of 858 randomly selected patients in the hospital was set as the baseline group. The data of medical records with quality defects were statistically analyzed, and the interventions were made through the measures of quality control circle. The quality of blood transfusion before and after intervention Results After transfusion, the quality of writing of blood transfusion cases was significantly improved with the defect rate reduced from 37.88% to 10.05%. Conclusion The application of quality control loop theory and method in case management of blood transfusion can optimize the management process and effectively improve the ability of managers to solve problems, which is of great significance to improve the quality of blood transfusion medical records and reduce writing defects.