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众所周知,设立便民窗口的目的是让群众办事方便,服务宗旨是便民、规范、廉洁、高效。按照“群众有什么需求,中心就提供什么服务”的原则,科学设置服务事项,充实服务内容。但是,最近有这样一则新闻,似乎引起了大家普遍的共鸣——韩先生到郑州管城区工商局办理公司法人及股东变更手续。由于不熟悉办事程序等原因,到下午4点53分业务还未办完,工作人员声称:今天办不成了,明天再来吧。由于办变更手续的六位股东有的专程从各地赶来,明天又有急事,韩先生解释请求工作人员今天把业务办完,但工作人员语出惊人:“你们不容易关我什么事?我反正是准点下班,多一秒都不会等。”
As we all know, the purpose of setting up a convenience window is to make the people convenient and service purpose convenient, standardized, clean and efficient. In accordance with the principle of “what is the demand of the masses and what service is provided by the center”, we should scientifically set service items and enrich the service contents. However, there is such a recent news that seems to arouse the common sympathy of everyone - Mr. Han went to Chengguan District Administration for Industry and Commerce to handle the change of corporate legal person and shareholders. Because they are not familiar with procedures and other reasons, until 4:53 pm business has not yet finished, the staff claimed: Today can not be done, come back tomorrow. As some of the six shareholders who changed their procedures made a special trip to come from all over the country and they were in a hurry tomorrow, Mr. Han explained that he requested the staff to finish their business today, but the staff said in astonishment: “What are you not going to close me? Anyway, I’m on time and will not wait for a second. ”