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职场上最大的成本实际上是沟通的成本。在公司里无法实现有效沟通会付出高昂的代价:成本更高、效率更低、服务更差、客户流失、反应时间更慢、集体智慧无法得到利用……研究显示,就一家拥有2000名员工的公司而言,如果公司内部的沟通机制出现问题,仅额外的人事变动一项,其成本每年就高达500万美元,这还不算因失去更好的主意而产生的机会成本,这真是一笔巨额的经济惩罚。谈判的过程是有效沟通的集中体现,一个谈判高手肯定是一位沟通高手。有效沟通建立在互相尊
The biggest cost in the workplace is actually the cost of communication. Lack of effective communication at the company can be prohibitively expensive: higher costs, lower efficiency, poorer service, loss of customers, slower response times, unused collective wisdom ... Studies have shown that for a company with 2,000 employees For companies, if there is a problem with the company’s internal communication mechanism, an additional personnel change alone can cost as much as $ 5 million a year, which is not a chance cost because of a better idea Huge economic penalties. The negotiation process is a concentrated expression of effective communication. A negotiator must be a master of communication. Effective communication is based on mutual respect