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4月21日,上海市质量协会和上海家用电器行业协会联合发布了2010年度上海市场家用空调器顾客满意度测评报告。报告显示:2010年上海市场家用空调器总体满意度为80.33,比2009年上升了0.21.连续四年保持较好的发展趋势.市民向12365申诉举报中心的空调器申诉量连续三年呈下降趋势。
April 21, Shanghai Quality Association and Shanghai Household Electrical Appliances Industry Association jointly released the 2010 annual Shanghai home air conditioner customer satisfaction evaluation report. The report shows that in 2010 the overall satisfaction of household air conditioners in Shanghai market was 80.33, an increase of 0.21 over 2009, maintaining a good development trend for four years in a row.The citizens complained to the 12365 complaint center air conditioner complaints for a downward trend for three consecutive years .