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根据南方电网公司、云南电网公司2009年供电优质服务工作的总体要求,临沧供电局结合实际,出台了《2009年“万家灯火南网情深”优质服务工作实施方案》,并从10个方面把今年的优质服务内容进行了细分,更加注重方向性、操作性和实效性,以抓工作进度和服务质量为重点,进一步拓展附加服务和增值服务,提升服务能力,提高服务品质,丰富服务内涵。
According to the overall requirements of China Southern Power Grid Corporation and Yunnan Power Grid Corporation in 2009 for the supply of quality service, Lincang Power Supply Bureau, in light of its actual conditions, promulgated the Implementation Plan of “Excellent Service Work for 2009” 10 aspects of the content of this year’s breakdown of high-quality services, pay more attention to directionality, operational and effectiveness, in order to grasp the progress of work and service quality as the focus, to further expand the additional services and value-added services to enhance service capabilities and improve service quality , Enrich service connotation.