随着社会经济、文化生活的不断发展和进步,公共安全和公众服务已成为政府部门一个非常富有挑战性的工作。一场突如其来的SARS疫情,使得如何高效利用各种政府资源,提高政府对紧急事件的快速反应能力和抗风险能力,并为市民提供更快捷的紧急救助服务.日益成为城市管理者的热门话题。缺乏高效的城市应急体系.势必影响城市的高效管理。 With the continuous development and progress of social, economic and cultural life, public safety and public service have become a very challenging task for government departments. A sudden outbreak of SARS has made it increasingly attractive for city managers to efficiently use various government resources, improve the government’s ability to respond quickly to emergencies and resist risks, and provide citizens with faster emergency assistance services. Lack of efficient urban emergency response system is bound to affect the efficient management of the city.