精神文明是一个涉及面很广、内容庞杂的社会系统工程。职业道德是其中的重要内容,涉及各行各业,影响千家万户,老百姓感受最深、最实际。职业道德是人们在业务实践活动中处理人际关系的准则和职业行为的规范,是精神文明的组成部分。一个地区、一个部门的职业道德如何,在很大程度上反映着该地区、该部门的精神风貌。 Spiritual civilization is a social system involving a wide range of topics. Professional ethics is an important part of it. It involves all walks of life and affects hundreds of thousands of households with the deepest and most practical feelings of ordinary people. Professional ethics is the norm of guidelines and professional behaviors that people handle in the business practice activities and is an integral part of spiritual civilization. The ethics of a region and a department reflect to a large extent the mental outlook of the region and the department.