论文部分内容阅读
今天,当电子商务热得发烫,请不要忘记1998年,是IBM在中国为电子商务吹响了前进的号角。从当初的孤军奋战到如今的一呼百应,世界潮流的走向,对IBM的远见和实力给予了强有力的证明。两年来,IBM已帮助一大批中国企业利用电子商务脱颖而出。希望这些先行者的成功能增强您进军电子商务的信心和决心。中国建设银行广东省分行客户服务中心利用IBM的Call Center电子商务解决方案,让客户可以随时通过电话和Internet得到服务和支持,从而极大提升了服务水平,建立了更紧密的客户关系。中国商品交易中心利用IBM解决方案,在中国率先建成了具备国际先进水平的电子商务系统。目前拥有40多个省级中心和200多个地市级交易分部,企业会员达9万多家。广州百胜在IBM帮助下,用很少的投资,就将其在全国6个城市的分店与广
Today, when e-commerce is hot, please do not forget that in 1998, it was a trumpet for IBM to sow e-commerce in China. From the original solo combat to today’s catch-all, the trend of the world trend, IBM’s vision and strength to give a strong proof. Over the past two years, IBM has helped a large number of Chinese companies to differentiate themselves through e-commerce. Hope that the success of these pioneers can enhance your confidence and determination to enter e-commerce. China Construction Bank Guangdong Branch Customer Service Center leverages IBM’s Call Center e-commerce solution to enable customers to get service and support over the phone and on the Internet at any time, greatly improving service levels and establishing a closer customer relationship. China Commodity Exchange Center takes advantage of IBM solutions to take the lead in China to build an e-commerce system with international advanced level. Currently has more than 40 provincial centers and more than 200 city-level trading division, corporate members of more than 90,000. Guangzhou Yum help with IBM, with very little investment, will be its six cities in the country with the wide