2007年来,工商部门积极推进“一会两站”建设,基层消费维权体系初步形成,但还存在联络站点数量不足、运行无财政保障、基层消费者协会分会处境尴尬等问题。本文借鉴英国、日本等国的市场监管体系建设经验,提出了扩大联络站点覆盖面、落实经费与定岗定职、促进企业自律与行业自律等强化我国基层消费维权体系建设的建议。 Since 2007, the business sector has been actively promoting the construction of “one station and two stations” and the grassroots consumer advocacy system has taken shape. However, there are still some problems such as insufficient number of contact sites, no financial guarantee for operation, and embarrassment for the grassroots consumer associations’ clubs. This article draws lessons from the experience of the market supervision system construction in Britain, Japan and other countries, and puts forward suggestions on how to strengthen the coverage of contact sites, to implement the funding and fixed-job fixed, to promote self-discipline and self-discipline of the industry to strengthen the grassroots consumer rights system.