高速公路收费关乎高速公路的营运与建设,收费员思想政治状态又直接影响到其工作的效率,因此做好思想政治教育工作,是保障高速公路收费员工作能力,维护高速公路管理效能的关键。文章以确保高速公路收费工作为目的,对新常态下收费员的思想政治现状以及产生原因等进行调研和分析,并提出相关的应对办法。 Expressway toll is related to the operation and construction of expressway. The ideological and political status of toll collectors directly affects the efficiency of its work. Therefore, to do ideological and political education well is the key to guarantee toll collectors’ ability to work and maintain the expressway management efficiency. In order to ensure highway toll work, the article investigates and analyzes the ideological and political status of toll collectors in the new normal and their causes, and puts forward relevant countermeasures.