群众路线是我们党的根本工作路线,用群众路线统揽信访工作,做到一切为了群众、一切依靠群众,才能从源头上减少信访问题。近年来,南岳区委、区政府坚持把领导接访作为密切联系群众的重要渠道,信访总量全市最少,连续多年未发生非正常进京赴省信访事件,2014年上半年社会管理综合治理民意调查排名全省第四。一、增强群众观念,乐于接访。信访工作是送上门的群众工作,做好接访工作,关键是要引导 The mass line is the basic line of work for our party. It uses the mass line to take charge of letters and visits so that everything will be done to the masses and everything depends on the masses to reduce the problem of petitions at the source. In recent years, Nanyue District Party Committee and District Government adhere to the leadership of the interview as an important channel for close contact with the masses, the total number of letters and visits the city at least, for many years without exception, anomalous Beijing petitions to the province, the first half of 2014 social management of public opinion Survey ranked fourth in the province. First, to enhance the concept of the masses, willing to interview. Petition work is to send people to work, do a good job in the interview, the key is to guide