通过分析创建星级优质货场活动以来铁路货场建设和管理所取得的成效,对铁路货场建设中在服务理念、服务领域、服务品牌等方面存在的问题及其原因进行剖析,提出更新服务理念,提升服务内涵;主动占领市场,扩展服务空间;打造过硬品牌,适应时代发展等加强铁路货场建设的建议措施,以切实提高铁路货运服务质量。 Through the analysis of the achievements made in the construction and management of the railway freight yard since the activity of establishing the star quality freight yard, the problems and their causes in the service concept, the service area and the service brand in the construction of the railway freight yard are analyzed and the idea of ​​updating the service is proposed. Service connotation; take the initiative to occupy the market, expanding service space; build a strong brand, to adapt to the development of the times and other measures to strengthen the construction of railway freight yards in order to effectively improve the quality of railway freight service.