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1服务理念扎根班组班组是企业的细胞,是员工的家园,如何使企业更加强大,使家园变得更美,取决于班组建设工作的开展。作为供电企业的重要服务窗口,营业班组将精神家园的建设作为重点,提出了“倡导亲情服务理念,打造亲情服务窗口”的口号。班组强化亲情服务意识,努力提高服务品质,在企业文化理念的引领下,打造了一支亲情服务团队。班组立足服务窗口,在服务用户的最前沿,发扬“知足感恩、回报社会”的主人翁精神,采用换位思考形式,
1 service philosophy rooted team group is a business cell, is the staff’s home, how to make the business more powerful, so that the home becomes more beautiful, depending on the development of team work. As an important service window for power supply enterprises, the business team put the construction of spiritual homeland as the key point and put forth the slogan of “advocating the concept of affection service and building a family service window”. Team to strengthen family service awareness, and strive to improve service quality, under the guidance of the concept of corporate culture, to create a family service team. The team based on the service window, in the forefront of service users, carry forward the spirit of “contentment and gratitude, social return,” the use of empathy mode,