随着企业改革的不断深化和产业结构调整的加快,煤炭企业内部组织形式和利益格局发生了新的变化,企业内大量的问题往往通过信访渠道反映出来。企业信访工作如何适应日趋复杂的形势,及时处理好这些矛盾和问题,既是企业党组织密切联系群众的一件大事,又是维护社会稳定的一项基础性工作,也是企业改革发展和构建和谐社会的重要保障。 With the deepening of enterprise reform and the acceleration of industrial restructuring, new changes have taken place in the internal organizational forms and interest patterns of the coal enterprises. Many problems in the enterprises are often reflected through letters and visits. How to adapt to the increasingly complicated situation and how to deal with these contradictions and problems in a timely manner is not only a major event for the party organizations in the enterprise to keep in close contact with the masses but also a basic task for safeguarding social stability as well as for the reform and development of enterprises and the building of a harmonious society Important guarantee.