随着社会生活的不断进步,科学技术的迅猛发展,现代信息技术的有效应用,图书馆实现数字化和网络化已经成为了无法阻挡的时代趋势。近年来,图书馆在发展空间、服务资源、服务方法、服务模式等方面都产生了新的变革,这无疑对图书馆的读者服务工作提出了新的要求。在这样的形势下,如何做好读者服务模式由传统向网络虚拟形式的转变,进一步扩宽服务领域,完善服务渠道,不断深化服务改革,使图书馆的服务职能得以有效发挥,具有举足轻重的意义。 With the continuous progress of social life and the rapid development of science and technology, the effective application of modern information technology and the digitization and networking of libraries have become an irresistible trend of the times. In recent years, libraries have brought new changes in terms of development space, service resources, service methods and service modes, which undoubtedly set new requirements for library reader services. In such a situation, it is of great significance how to make the service mode of readers change from the traditional virtual form to the network, further expand the service area, improve the service channel, deepen the service reform and make the service function of the library effectively .