多年来,我国服务行业一直崇尚“顾客第一,顾客是上帝”的经营理念,而制造行业则一直打着“质量第一,质量是企业的生命”的口号。无须质疑,上述经营理念和口号都是正确的。然而,全球三大旅游公司之一的美国罗森布鲁斯旅游公司的成功实践却证明了这一 Over the years, China's service industry has always advocated the “customer first, customer is God” business philosophy, while the manufacturing industry has always been the name of “quality first, quality is the life of the enterprise,” the slogan. Without question, the above business philosophy and slogan are correct. However, the successful practice of the United States Rosenblatt Travel Company, one of the three largest travel companies in the world, proves this