去年以来,浙江省杭州市余杭区司法局建立实施规范司法所运作的标准化管理体系——《基层司法所公共服务标准》(以下简称《标准》),使司法所实现了服务方法规范化、服务过程程序化、服务质量目标化的目标,大大提高了司法所服务民生、服务社会的层次和水平。一、立足服务,精心编制,标准化建设特色明显以“服务温馨化、职责目标化、程序规范化”为编制方向,立足司法所九项职能,重点抓住司法所服务总体要求、服务目标要求、服务内容要求、服 Since last year, the Bureau of Justice in Yuhang District, Hangzhou, Zhejiang Province has established a standardized management system for implementing and regulating the operation of justice - “Public Services Standards for Grassroots Judiciary” (hereinafter referred to as “Standards”), which have enabled the Judicial Service to standardize service methods and service processes The goal of proceduralization and service quality targetization has greatly enhanced the level and level of service provided by the judicial services to the people’s livelihood and the service of society. First, based on the service, elaborately and standardize the construction, it is obvious that “the service is warm, the target of responsibility is standardized and the procedure is standardized” is the compilation direction, and based on the nine functions of the judicial department, we should focus on the overall requirements of the judicial services and the service target requirements Service requirements, service