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通过对广东省珠海市城镇居民所享有的医疗保障形式、就医行为习惯和对医疗服务的评价进行抽样调查,结果显示:方便和医疗费用低廉是得小病时选择医院的首要因素;医疗水平高和医疗安全是得大病时选择医院的首要因素。同时,居民对医疗服务的总体评价不高,对医疗服务不满的主要原因是药价高、开大药方和虚开检查化验。根据调查分析的结果,提出了改进医疗服务的相关建议。
Through the sample survey on the forms of medical insurance, medical habits and evaluation of medical services enjoyed by urban residents in Zhuhai, Guangdong Province, the results show that convenience and low medical costs are the primary factors in choosing a hospital for minor illnesses; the medical level is high And medical security is the primary factor in hospital selection. At the same time, residents’ overall evaluation of medical services is not high. The main reason for dissatisfaction with medical services is the high price of medicines, large prescriptions and falsified tests. According to the results of investigation and analysis, some suggestions on improving medical service are put forward.