在销售顾问和顾客之间始终存在着“买卖”这个契合点,但是经过贴心的服务却可以实现另一个契合点——“感情” 前几天,我的一位朋友到北京一座有名的军队医院去就诊,结果却是无法忍受医护人员的冷漠,最终转到了一家私立专科医院。这家私立医院的收费可以用“昂贵”来 There is always a point of “sales and sales” between the sales consultant and the customer, but the intimate service can achieve another point of engagement—“feelings.” A few days ago, one of my friends went to Beijing. The famous military hospital went to see the doctor. The result was unbearable indifference of the medical staff and eventually turned to a private specialist hospital. The fee for this private hospital can be used for “expensive”