酒店业是一个服务性的行业,评价一个酒店好与坏,标准就是看顾客的满意度的高低。作为酒店业的管理者只有对自己的员工服务好,才能使自己的员工对顾客服务好,顾客才能对酒店有一个好的满意度。本文主要是针对经济型酒店管理的人性化管理上存在的问题提出了自己的看法及解决对策。酒店业作为第三产业中的支柱性行业,一直对我国的经济创收起着至关重要的作用。酒店业发展的规模越大,档次越高 Hotel industry is a service industry, a hotel evaluation of good and bad, the standard is to look at the level of customer satisfaction. As the hotel industry managers only good service to their employees, to make their employees good customer service, customers can have a good hotel satisfaction. This article mainly puts forward my own views and solutions to the problems existing in humanistic management of economy hotel management. As a pillar industry in the tertiary industry, the hotel industry has always played a crucial role in the economic recovery of our country. The larger the hotel industry, the higher grade