电费回收是供电企业的难点和重点,是一项艰巨的任务。在新形势下,如何有效地开展人性化电费回收工作,避免停电催收,创建和谐供用电关系,是供电企业当前面临的一项新的课题。当前,停电催收已不能适应新形势的发展。停电催收容易激发社会矛盾,导致不和谐的供用电关系。同时,停电、复电工作给供电企业工作人员增大了工作量,增加了更多的压力。只有通过内抓管理,外做服务,齐抓共 Recycling electricity is the difficulty and focus of power supply enterprises, is a difficult task. Under the new situation, how to effectively carry out the recovery of humanized electricity charges to avoid the blackout and collection of electricity and create a harmonious power supply relationship is a new issue currently facing power supply enterprises. At present, the power outage has not adapted to the new situation. Power outage and easy to stimulate social conflicts, leading to discord between supply and demand. At the same time, blackouts, re-energizing work to the power supply business staff increased workload, adding more pressure. Only through the internal management, external services, a total of catch