创文明窗口开展优质服务劳动竞赛,是北京市联运公司今年的一项重要工作。笔者最近走访了该公司北新桥、双桥联运站和航空客货服务中心三个基层单位,探寻一下竞赛的效果,管中窥豹可见一斑。 北新桥联运站地处闹市区,因白天受交通管理的限制,货运汽车不能随时在站外停靠。联运站内胡同狭窄货运汽车不能直接进入库房,货物要靠职工用平板车推进推出。这个站只有7名正式职工,加上临时工也只有十几人,但却与社会200家用户有着较密切的业务往来。据统计1996年1～9月份,共受理货物6588批,48440件,计1800多吨,日均受理货物6吨多。完成营业收入28万多元,为同期计划的114％。 A civilized window to carry out quality service labor competition, is the Beijing city transport company this year, an important task. I recently visited the company Beixinqiao, Shuangqiao intermodal station and air passenger and cargo service center three grassroots units to explore the effect of the race, the tube in the jigsaw evident. Beixinqiao Intermodal Station is located in the downtown area, due to traffic management restrictions during the day, freight cars can not stop at any time outside the station. Intermodal station alley narrow freight cars can not directly enter the warehouse, the goods rely on workers to push forward with the flatbed. This station has only seven regular workers, plus a dozen temporary workers, but with 200 social users have a closer business dealings. According to statistics, from January to September 1996, a total of 6588 batches of goods and 48,440 pieces of goods were accepted, accounting for more than 1,800 tons. The daily average of 6 tons of goods was accepted. Completed operating income more than 280,000 yuan, 114% of the plan for the same period.