离职员工究竟是“泼出去的水”,还是宝贵的源泉?精明的企业深知建立“毕业生网络”的重要性。随着知识成为企业运营最重要的资源,全球范围内的人才大战也愈演愈烈,企业为管理和培养人力资源所投入的人力、物力和财力越来越多。现实中,企业管理者往往更喜欢将注意力与激励手段倾注在现有和潜在员工身上,却一直很忽视人才宝库的另一个重要组成部分——离任的员工。而一些精明的公司早已盯上了这个人才宝库,与那些离开公司的员工一直保持着密切联系,视他们为潜在的客户。麦肯锡公司便是这方面的典型代表。它一直投巨资用于培育其遍布各行业的“毕业生网络”(麦肯锡将员工 Is it really a “spilled water” or a valuable source of resignation? Smart companies know the importance of establishing a “network of graduates.” As knowledge becomes the most important resource for business operations, the battle of human resources in the world is intensified. The manpower, material and financial resources invested by enterprises in the management and training of human resources are increasing. In reality, managers often prefer to focus their attention and motivation on existing and potential employees, but ignore the other important component of the talent pool - the departing employee. And some savvy companies have long been eyeing the treasure trove of talent, staying in close contact with employees who left the company, treating them as potential customers. McKinsey is the typical representative of this area. It has been heavily invested in fostering its “graduate network” across industries (McKinsey's employees