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医患心理契约是医患之间主观的内隐的心理约定,是情感契合与承诺契合的统一。医患心理契约具有内容的复杂与不确定性、情势的紧急性、患方的焦虑性、标的物的无价性等特征。“拒红包协议”对医患心理契约具有如下调节作用:第一,有助于患者作出医生会尽心尽责的判断,从而更加信赖医生;第二,有助于患者建立医生会一视同仁的心理预期,从而更加配合医生;第三,有助于患者作出医生首先考虑病人利益的判断,从而更为遵从医生;第四,有助于患者获得医生廉洁行医的感知,从而更加尊敬医生。
Psychological contract of doctors and patients is a subjective implicit psychological agreement between doctors and patients, and a unification of the fit of emotions and promises. Psychological contract of doctors and patients has such characteristics as the complexity and uncertainty of the content, the urgency of the situation, the anxiety of the patient and the pricelessness of the subject matter. “Rejection of Red envelopes agreement ” on the psychological contract doctors and patients have the following regulatory role: First, to help patients make the doctor will be due diligence judgment, so as to trust the doctor more; Second, to help patients establish the doctor will be treated equally Thirdly, it helps patients to make the doctor’s decision of first considering the patient’s interests so as to be more compliant with the doctor. Fourth, to help patients get the doctor’s sense of practicing cleanly and be more respectful to the doctor.