众所周知,电话已成为当今信息传输的重要工具。做为秘书,每天都有大量的工作需要借助电话来进行处理。因此,如何打好电话对于秘书来说,显得至关重要。根据秘书工作的性质,其工作电话一般可分四种类型:一是对上级机关,主要是请示工作,报告情况,接收指示;二是同级联 It is well known that telephony has become an important tool for the transmission of information today. As a secretary, every day a lot of work needs to be handled by phone. Therefore, how to make a phone call for the secretary, it is crucial. According to the nature of the secretary’s work, his work phone generally can be divided into four types: First, the higher authorities, mainly asking for work, report the situation, receiving instructions; Second, with the cascade