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一直以来,“小马拉大车”的社保经办现状让社保大厅人满为患,柜台办理的超负荷运行,无形中在经办人员与办事人员之间竖起了一道墙。“堵”则思变,循着十八届三中全会“加快健全社会保障管理体制和经办服务体系”的方针,上海市致力于打造柜面、网上、社区“三位一体”加上“受审分离”的“3+1”经办服务新格局。大厅如涌的人潮不见了,经办服务悄然延伸,群众与经办人员的距离贴近了……6月25日至27日,记者走访了浦东、黄浦、杨浦、普陀4区,亲眼见证了这一蜕变。
All along, the “small horse cart ” social security management status quo social security hall overcrowding, over-the-counter operation, virtually in the handling personnel and staff erected a wall. Following the principle of “speeding up and improving the social security management system and handling the service system”, the Shanghai Municipal Government is committed to creating a “trinity” system of counters, online communities and communities. “Plus ” trial separation “” 3 + 1 "handle the new pattern of service. The crowds in the lobby were gone, the service was quietly extended, and the distance between the masses and the personnel in charge was close to ... June 25 to 27, the reporter visited the 4 districts of Pudong, Huangpu, Yangpu and Putuo and witnessed this A transformation.