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你前期的所有工作都可以不完美,可以有瑕疵,但只要最后1米做对了,顾客就是你的。人们经常会瞬间改变自己的想法,尤其是购物时:原本是打算买管牙膏,结果,从商场出来后发现购买的是洗发水、牙刷、口香糖,包括本来要购买的牙膏也可能不是自己原本想要购买的品牌了。每个顾客在做购买决定时都是善变的,当顾客离你的产品只有1米时,是最为关键的,要命的。前期付出那么多的人力、物力、财力、精力让顾客来到了你的面前,却在距你1米时与你擦肩而过,亏都亏死了。你前期的所有工作都可以不完美,可以有瑕疵,但只要最后1米做对了,顾客就是你的。
All your previous work can be imperfect, flawed, but as long as the last 1 meter is right, the customer is yours. People often change their minds in an instant, especially when shopping: Originally intended to buy toothpaste. As a result, it was found that the purchase of shampoo, toothbrush and chewing gum, including the toothpaste that was originally purchased, may not be what they originally thought The brand to buy. Each customer is fickle when making a purchase decision, and when the customer is only 1 meter away from your product, it is the most critical and terrible thing to do. Pre-paid so much manpower, material and financial resources and energy to allow customers to come to you, but when you are 1 meter away from you pass by, losses are dead. All your previous work can be imperfect, flawed, but as long as the last 1 meter is right, the customer is yours.