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介绍了基于Web Service的工作流技术的实现以及在手机售后服务中的应用。基于Web Service的工作流技术可以增强手机售后服务业 务各环节的协作能力,使业务运作更加顺畅,高效率的业务处理有助于提高客户服务水平和企业竞争能力。基于Web Service的工作流技术可 以作为企业应用集成(EAI)的手段,快速解决信息孤岛、IT应用系统相对独立的问题。迅速填补信息鸿沟,实现手机售后服务数据的快速 流转。
This paper introduces the realization of workflow technology based on Web Service and its application in mobile phone after-sales service. Workflow technology based on Web Service can enhance the collaboration ability of every aspect of mobile phone service business to make the business operation smoother and efficient business processing helps to improve customer service level and enterprise competitiveness. Web Services-based workflow technology can be used as a means of Enterprise Application Integration (EAI) to quickly solve the problem of relatively isolated islands of information and IT applications. Quickly fill the information gap, to achieve the rapid flow of mobile phone service data.